New: RUTHMANN Video Service – unlimited networking via video!

Providing first-rate customer service in real time is not only our top priority but also part of our corporate philosophy!

With state-of-the-art technology, professional expertise, and first-class service/concepts to ensure unrestricted mobility, we are always one step ahead of the competition!

Our exciting new video service is available effective immediately!

Ruthmann Video Service
Many of our customers already use our Europe-wide video service. Their unanimous verdict: truly amazing! This exciting new feature is another example of RUTHMANN’s unwavering commitment to competent and reliable after-sales service anytime, anywhere.

Whenever necessary, you and/or your platform operator can now interconnect with the RUTHMANN service technician at the factory via video. Customers receive visual professional support from the respective experts. It is almost as if the service professionals accompany customers to/at the jobsite.

You too can benefit greatly through comprehensive advice and assistance in absolute real time!

This new cost-saving service substantially reduces downtime of machinery!


This is how to take advantage of our new Europe-wide "Expert Service":

Use the *Polycom APP which can be installed independently on iOS and Android devices. An account is not required. Conversations are conducted directly via our RUTHMANN server in Germany.

Our company-owned service centers in Germany, Austria, Italy, and Switzerland – including our mobile service vehicles – are, of course, all equipped with the newest service software.


For more information about our new video service or questions regarding our top-notch services features, please contact us.

Phone: +49 (0) 28 63 / 204-0  



We look forward to hearing from you.

Your RUTHMANN-Service team!


* Polycom is – by its own account – one of the world's leading developers of video, voice, and content collaboration and communication technology.