Service

17.11.2020

Ruthmann relies on camera-supported service with TeamViewer Pilot

In order to further improve the service related to the working platforms from Gescher, Germany, Ruthmann has been relying on the AR Software (Augmented-Reality) of Teamviewer Pilot since the beginning of November. In contrast to VR (Virtual Reality), the customer is able to perceive his environment as usual with AR because his field of vision is not limited through VR glasses.
02.04.2020

We are at your service!

RUTHMANN SERVICE continues to be at your side as usual. Even in these difficult times, we offer you the usual top customer service in our service stations, mobile service, spare parts business and telephone support, in compliance with the necessary safety measures.
03.03.2020

New SERVICEpoint Nancy, France

Right now, RUTHMANN is able to serve its service customers in France even faster and more cost-efficiently.
26.07.2018

RUTHMANNSERVICE at its best – 3 in France

Our customers in France will soon have access to even faster, more cost-effective customer service.
13.06.2018

New: RUTHMANN Video Service – unlimited networking via video!

Providing first-rate customer service in real time is not only our top priority but also part of our corporate philosophy!

With state-of-the-art technology, professional expertise, and first-class service/concepts to ensure unrestricted mobility, we are always one step ahead of the competition!

Our exciting new video service is available effective immediately!
02.10.2017

RUTHMANN opens new service center in Geisenfeld (near Ingolstadt, Germany)

On September 21st ,2017 – after just 7 months of construction – we opened our brand-new Bavarian service center. The previous location in Ingolstadt could no longer meet the ever-growing customer requirements. We invested 2.4 million euros in the new service center in Geisenfeld-Ilmendorf – located just 15 km from the previous location. Further expansion is being planned.